DSS is an important role on middle managers it can solve problem-solving & decision making activities. and it is more complex and non routine than those faced by operational managers. Thier decision making task require significantly more data. There fore they use computer based decisions aids including DSS and ES.
it is a software that enables as to develop specific tasks provides user interfaced management system.
Distinguish DSS from MIS
DSS is a specific class of computerized information system it supports business and organizational decision-making activities,while MIS it supports managers and thier subordinates in strategic planning, transaction and decision in daily operatives.
Illustrate ( give examples) how DSS can improve company's competitive advantages and organizational performance.
it improve frameworks of company just like thier technological levels, people are involved,The developmental approach for a DSS system should be strongly iterative.Because of these combination and characteristics, MIS can provide support to managers as they work to achieve corporate goals.
- Improves personal efficiency
- Expedites problem solving
- Facilitates interpersonal communication
- Promotes learning or training
- Increases organizational control
- Generates new evidence in support of a decision
- Creates a competitive advantage over competition
- Encourages exploration and discovery on the part of the decision maker
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